Come join our team (POSTING NOW CLOSED)

We’re adding two new project coordinators and a writer/researcher to our team beginning February 1, 2019.

We’re seeking great candidates who have the qualities and skills necessary to help us build our practice and raise our game as we work to strengthen public sector strategy, citizen engagement and democratic governance. At MASS, our goal is to see that more people have a hand in shaping the policies that shape their lives.

Who are we looking for?

We are looking for university graduates with a desire to learn and dig in on a diverse portfolio of public strategy, engagement, and communications projects. To succeed you will need an entrepreneurial sensibility, the stamina required by a start-up, and a hard-to-rattle Swiss Army Knife ability to muck-in wherever necessary to get a job done.

The right candidates will have a special mix of skills that combines a keen eye for detail, a warm demeanour that puts people at ease, and a passion for research, writing, and learning.

In your role you will frequently pivot from one meeting to the next to support our directors, while taking calls from citizen participants, conducting research, and preparing and proofing documents before they head out the door. You should be comfortable in a fast-paced environment and be able to keep your focus amid inevitable distractions.

We prize candidates who demonstrate:

  • An impressive and committed work ethic

  • An interest in politics and public policy, and a strong ethical and democratic instinct

  • A desire to work across a range of policy areas — from criminal justice to land use, from health care to transportation

  • A proven ability to successfully manage multiple projects, to create order, and to track details

  • Strong writing and communication skills

The project coordinator position

Project coordinators work closely with senior members of the MASS team to help design and deliver public processes, and also to complete research tasks and help to support the smooth functioning of the office. Effective coordinators are highly personable, passionate about their work, and instinctively sweat the details that help to make our projects shine.

As a project coordinator, you will work with us to:

  • Assist in planning and executing public events — large and small — with warmth and care, often on evenings and weekends

  • Communicate by phone and email with citizen participants, helping us to put our best foot forward

  • Communicate with government and non-profit clients about the day-to-day of project management

  • Assist with research tasks including summarizing discussions and materials

  • Assist with day-to-day business operations, which can include invoicing and budget tracking

  • Work closely with team directors to deliver all aspects of their projects

The writer/researcher position

Our writer/researcher will work across the organization to help team members clarify and communicate policy options, and develop compelling reports and learning materials for a range of audiences. Effective writer/researchers will have a knack for conveying complex material with a warm and thoughtful voice, and be passionate about supplying editorial excellence that supports our team and public sector clients.

As a writer/researcher, you will work with us to:

  • Draft reports that summarize stakeholder and public dialogues

  • Compile and analyze research materials that support our project teams

  • Help to extend our voice and advance our vision for more inclusive governance

  • Champion editorial excellence across the organization


Our approach to compensation is straightforward. Coordinators and writer/researchers earn $55,000 to start, rising to $67,000 within 24 months, commensurate with performance.

Upon successful completion of a six-month probationary contract, a permanent contract will be offered.

Please keep in mind that high turnover can be very disruptive to a small company. We're looking for candidates who are explicitly interested in making MASS their home for at least three years. We will not consider candidates who are unable to make a minimum two-year commitment.

MASS practices open book management, and all salaries are disclosed to staff members. All permanent staff members also participate in a profit-sharing plan.

Supplemental health benefits are provided, and staff enjoy on average four weeks paid holiday each year.

To apply

We will review applications as they are received and invite qualified candidates to one or more interviews.

Applications must include:

  • A detailed cover letter explaining your interest and fit, and your understanding of our work

  • A CV

  • A writing sample from a recent professional project (500-1000 words)

  • Reference letters and project portfolio as appropriate

Preference will be given to candidates with a graduate degree in a relevant field of study.

Please do not send us form letters or dump your CV on us without clearly communicating why you think there’s a fit. We encourage you to explore our website in detail in order to ensure you have a clear understanding of our work and our mission.

Applicants must be eligible to work in Canada and should be able travel up for up to 14 days per year.

The deadline for applications is January 13, 2019.
A first round of interviews among notified candidates will occur on January 15, 2019. Several additional interviews may be required before a decision is made. We will only contact those candidates who we wish to interview.

Please send your application bundled as a single pdf to:

Due to the volume of interest in these positions we ask that you please refrain from calling our office with questions. Questions of clarification can be directed to, up until our office is closed at 5 pm on Friday January 10.