We provide a range of policy services to support government and civic organizations. From insightful planning exercises to long-form public deliberations, we design participatory processes that bring more people to the table and bridge the distance between citizens and their governments.
Whether it is meeting the demands of an aging society or the imperatives of strengthening transit infrastructure, we are routinely trusted by our clients with high-value, high-stakes policy challenges. To meet these challenges, we specialize in three areas: strategy, public engagement and research and we provide a comprehensive range of services to support each. Our goal is always to create greater clarity for our clients so they can make decisions that enjoy public confidence and support.
Download our work history
MASS LBP is a pre-qualified vendor of record with the governments of British Columbia, Ontario and Canada.
2018
Children’s Treatment Network: 2018-2021 Strategic Plan
Greater Toronto Airports Authority: Engagement Strategy and Management
Metrolinx Intergovernmental Forum
Metrolinx: Standing Reference Panel
Ontario Ministry of the Status of Women: Then, Now, Next: Ontario’s Women’s Empowerment Summit
Ontario Ministry of Tourism, Culture and Sport: 2018 Ontario Sport Symposium
Open Society Foundations: Communicating the Right of People with Disabilities to Decide
Public Safety Canada: Strategy Session
Sidewalk Toronto: Digital Fellows Program
Sidewalk Toronto: Expert Working Groups
Sidewalk Toronto: Kids Camp
Sidewalk Toronto: Public Roundtable Meetings and Public Talks
Sidewalk Toronto: Residents Reference Panel
St. Michael’s Hospital: Community Research Co-Design Team
Toronto Public Library: Know Your Vote T.O.
2017
Canada Health Infoway: Better Health Together Workshop
City of Toronto: First Parliament Heritage Interpretation Strategy Engagement
City of Toronto: Planning Review Panel (II)
Duncan-North Cowichan Citizens’ Assembly on Municipal Amalgamation
Government of Canada: Federal Expert Panel on Youth Employment
Greater Toronto Airports Authority: Toronto Pearson Residents’ Reference Panel on Airport Growth and Noise Fairness
Metrolinx: Residents’ Reference Panel on the Regional Transportation Plan
Ontario Association of Children’s Rehabilitation Services: Policy Summit
Ontario Confederation of University Faculty Associations: Policy Exchange 2017
Ontario Ministry of Advanced Education and Skills Development: Student Advisory Council
Ontario Ministry of the Attorney General: Community Justice Centre Needs Assessment
Ontario Ministry of Health and Long-Term Care: Patient and Family Advisory Panel Recruitment and Selection
Ontario Ministry of Infrastructure:
Long-Term Infrastructure Plan Stakeholder RoundtablesOntario Ministry of Tourism, Culture and Sport: 2017 Ontario Sport Symposium
Pierre Elliott Trudeau Foundation: Canada's Drug Futures Forum
St. Michael's Hospital: Essential Medicines Workshop
St. Michael’s Hospital: Patient, Family, and Community Engagement Evaluation
Trans Canada Trail Foundation 2018-2022 Strategic Plan
2016
City of Lethbridge Citizens' Assembly on Councillor Employment and Compensation
Community Foundations of Canada: 150 Alliance Roadshow
City of Toronto: Old City Hall Public Consultation
Citizens' Reference Panel on Pharmacare in Canada
Region of Peel Governance Review
St. Joseph’s Health Centre Recognition Program
Vulnerable Persons Standard
Canadian Race Relations Foundation Living Together Symposia
Health Quality Ontario Patient Engagement Framework
City of Brampton’s Council and City Leaders Engagement Workshop
St. Michael’s Hospital Residents Health Services Panel
St. Michael’s Hospital Academic Family Health Team Patient Design Session
Toronto Central LHIN Patients First Proposal Public Consultation
Toronto Central LHIN Primary Care Transitions Physician Engagement
Ontario 2016 Sport Symposium
Toronto Supervised Injection Services Community Consultations
St. James Park Masterplan and Site Improvements Consultation Process
Consultation Process for the Redevelopment of Facilities and Public Space in Moss Park
People for Education Stakeholder Measuring What Matters Summit
2015
150 Alliance 150
Calgary Commission on Municipal Infrastructure
Inspirit Conference: Change Up
Local Health Integration Network’s Ontario Wide Patient Engagement Survey
Metrolinx Residents’ Reference Panel on the Davenport Community Rail Overpass
OHA Health Achieve Tune up
Plexxus Environmental Scan
Public/Patient Engagement Training Institute and Patient Advisory Council
Scarborough Hospital Engagement and Place-making Strategy
The Citizens’ Reference Panel on the Mental Health Action Plan for Canada
Toronto Arts Council Strategic Plan
Toronto Central LHIN Health Equity Roadmap Development
Toronto Planning Review Panel
Town of Whitby Food Truck By-Law Review
Trans Canada Trail Futures
2014
Grandview-Woodland Community Plan Citizens’ Assembly
Halton Region Citizens’ Reference Panel on Strategic Priorities
PEI 2014 New Canada Conference
Port Hope Radioactive Waste Remediation Community Liaison Groups
Residents’ Reference Panel on Supervised Injection Services
Residents’ Review Panel for the LHIN Patient Experience Survey
Review of the Quality of Care Information Protection Act, 2004: Patient & Family Engagement
St. Joseph’s Health Centre Community Reference Panel
2013
BC Services Card User Panel
CAMH Next Leaders Program
Canadian Urban Transit Association Symposium
CBC 2017 Starts Now Conferences
CBC Corporate Engagement Strategy
Metrolinx: Residents’ Reference Panel on Regional Transportation Investment
Metrolinx: The Big Move Public Roundtables
OHA Conference Engagement Review
Prince Edward County Civic Lottery
Second Generation Health System Strategy for Vancouver’s Downtown Eastside
Wagemark Foundation
2012
Calgary Arts Development Strategy Citizens’ Reference Panel
City of Pickering Engagement Strategy
ImagiNation 150 Municipal Planning Handbook
Metrolinx: Big Move Transit Investment Conversation Kit
Next10 Volunteerism in Ontario Survey
OHA National Nursing Executive Summit
Port Hope Radioactive Waste Remediation Community Liaison Groups
Quetico Foundation Board Renewal Strategy
Reluctant Radicals (Counterpoint)
Residents’ Workshops on Halton’s Affordable Housing Strategy
The Residents’ Panel to Review the Condominium Act
TransCanada Trail Strategic Plan
Transition to Early Years Programming
United Way Strategic Plan Public and Stakeholder Consultation
YMCA Canada Annual General Meeting
YMCA Redevelopment Engagement Handguide
YMCA Brand Camp
Canadian Nurses Association Expert Commission Public Consultation
Citizens’ Reference Panel on Ontario Health Services
Future Fund Evaluation Survey
2011
Halton Community Investment Fund Review
Halton Region Citizens’ Reference Panel on Strategic Priorities
Hamilton Citizens’ Reference Panel on Cultural Policy and Planning
Holding a Better Public Meeting Handbook
Metrolinx Public and Stakeholder Engagement Strategy for Regional Transportation Planning
Middle East and North Africa YAANI Policy Lab (British Council)
NRTEE: Climate Prosperity Public Engagement Strategy
OHA National Nursing Executive Summit
Partnership Project Non-profit Sector Survey
PEI2014 Winter Forum
Saskatchewan Trail Completion Summit
TCHC Tenant Communications Strategy & Tenants’ Reference Panel
The Ottawa Hospital Patients' Reference Panel on Clinical Services Transformation
Toronto Arts Strategy Consultation
Toronto Residents’ Reference Panel on Household Income
Understanding Alternate Level of Care
YMCA Canada Annual General Meeting
2010
150!Canada Conference
ArtSmarts Strategic Plan
Citizens’ Advisory Panel on Clinical Hospital Services Distribution Plan
Developing a Strategic Vision for the TCHC Youth Council
Explosives and the Environment: A Public Deliberation (Civic Lottery)
Mayor’s Citizen Advisory Committee on Civic Engagement
North York East Local Immigration Partnership Community Engagement Refresh
Ontario Youth Matter Youth Advisory Council
Politics of Participation: Learning from Canada’s Centennial Year
TransCanada Trail National Leadership Roundtable
Ward 5 Citizens’ Workshop Series
Waterloo-Wellington’s CCAC Engagement Strategy
YMCA Canada Annual General Meeting
YMCA Canada Strategic Plan
Biobanking in BC: A Deliberative Public Consultation
Central LHIN Citizens’ Reference Panel on Regional Health Priorities
2009
ENGAGE 2009: Workshop on Health Services and Integration Planning & Citizens’ Reference Panel on Regional Health Priorities
Engaging with impact: Targets and indicators for successful community engagement by Ontario’s Local Health Integration Networks
Feasibility Study for an Ontario School of Social Entrepreneurs
MH LHIN Citizens’ Reference Panel on Regional Health Priorities
Northumberland Hills Hospital Citizens’ Advisory Panel on Health Service Prioritization
Provincial-Municipal Fiscal Service Delivery Review Evaluation
2008
Citizens’ Reference Panel on Health Technologies (Civic Lottery)
Ignite the Americas: International Youth Arts Forum
Offline Engagement: How Young Canadians Can Contribute to Making Better Public Policy
SE LHIN Citizens’ Regional Health Assembly
Sorted: Civic Lotteries and the Future of Public Participation
SPEAK OUR LANGUAGE
Democratic dividend
If poor choices and a feeling of powerlessness contributes to a democratic deficit, we believe good processes can and should pay a democratic dividend. For individuals, this dividend includes a expanded sense of voice, agency and personal efficacy. For societies, it includes greater mutual awareness and cohesion, allowing it to overcome divisions.
Democratic fitness
More than civic literacy, we believe in democratic fitness — the readiness and capacity of all people to play an active and empathic role in the governance and life of their community. We believe good democratic processes are essential to achieving democratic fitness, and that good government should work the maximize the democratic fitness of its citizens.
Devolving out
Governments tend to think that decision-making authority travels on a single axis: up towards a strong central executive or down to lower orders of government like a local council. But governments have an another option: devolving out policy choices in order to solicit direction and advice from residents and stakeholders.
WHAT WE DO